Before you book · Updated 2 November 2026

Booking, payment & refunds

Journeys Through China is operated by 南京途牛国际旅行社有限公司 / NANJING TUNIU INTERNATIONAL TRAVEL SERVICE CO., LTD., Travel Agency Business License L-JS-CJ00107. Registered address: 南京市玄武区玄武大道108号聚慧园6号楼11层A1.

1. Enquire and confirm your trip

This is an enquiry website. Completing a form or creating a WhatsApp message does not reserve a ticket or room, redeem a voucher, confirm availability or make a payment. Send your preferred dates and group details to our team for an itemized quotation.

We confirm the exact product, guest details, visit and hotel dates, inclusions, exclusions, any supplements, final price, payment currency and booking conditions before you pay. At least one day’s advance booking is required for the listed Shanghai Disneyland products. Passport ticket bookings are supported.

2. Prices and sales period

Published prices are starting prices in Chinese yuan (CNY): CNY 1,866 per two-adult two-night package, CNY 1,669 per two-adult one-night package, and CNY 473 per adult ticket or CNY 351 per child ticket. Date supplements and availability apply. These offers are available for sale through 31 December 2026; the eligible travel period is confirmed separately for your chosen dates.

A two-night hotel package includes one park day for two adults, not two days of park admission. Child admission is not automatically included with a family room. Discount vouchers have purchase conditions; a Premier Access discount voucher does not include Premier Access itself.

3. Corporate bank transfer

Payment is by corporate bank transfer to 南京途牛国际旅行社有限公司 (NANJING TUNIU INTERNATIONAL TRAVEL SERVICE CO., LTD.). The supplied bank is 招商银行南京分行 (China Merchants Bank, Nanjing Branch). Our team provides the complete, verified remittance instructions with your confirmed quotation. Please request the official English beneficiary details and SWIFT/BIC before making an international transfer.

The company has supplied a USD-denominated collection account. Where a quotation is issued in CNY and payment is requested in USD, our team must confirm the exact USD amount, exchange-rate basis, validity period and allocation of transfer fees before payment. There is no automatic currency conversion or online checkout on this website.

Please retain your quotation, payment instructions and transfer receipt. Ask the named service contact to verify any change to bank details before transferring money.

4. Product cancellation and changes

Two hotel packages: unused, unredeemed vouchers are refundable, including after expiry. Once a voucher is redeemed, full or partial date changes, transfers, cancellations and refunds are unavailable, except where required by law.

Standalone tickets: unused, unredeemed vouchers are refundable, including after expiry. Once the ticket reservation is successfully confirmed, tickets are non-refundable. Redeemed ticket vouchers are non-refundable.

Confirm the selected dates and guest information before our team processes a reservation or voucher redemption. No separate free-cancellation entitlement for the hotel is stated for these packages.

5. Requesting a refund

Contact our service team with your booking reference, purchaser name and requested change or refund. Avoid sending full bank or passport details in an initial enquiry; our team will explain which information is necessary for your case.

Eligible refunds are processed in 7–15 business days. This processing timeframe does not change the product’s refund eligibility. Bank crediting times may be additional; contact our team for the status of your request.

The written quotation should confirm how transfer fees, currency conversion and any permitted deductions are treated. Do not assume that a non-refundable product becomes refundable because a processing timeframe is published.

6. Service and complaints

Contact the named service team for booking questions, delivery problems, complaints or refund status.

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